Pool Care FAQ

Let us Answer all of your Pool Cleaning in Las Vegas Frequently Asked Questions

Is pool chlorine safe for your family? Have questions about swimming pool care? We have answers. Here is a list of common questions answered by our veteran pool care experts.

Do I need to remove my pool cover for service?

Removing your cover is preferred, as it assists our technician, especially if we are cleaning your pool. It also allows the water to “breathe”. Not allowing the water to breathe promotes staining and algae.

How soon after service can I swim?

You may swim 30 minutes after your pool has been chemically treated.

When is my payment due?

Our billing cycle begins on the 1st of each month, and payment is due by the 25th of each month.

Do I have to sign a contract to start service?

No, all our services are month-to-month, no contracts at all!

Do I need a chemical pool service for my pool?

We know that some homeowners would prefer to do their own pool cleaning but need help with the water chemistry.  Chemicals can be messy and have to be carefully stored.  Our Chemical Service is the perfect solution.  We do the testing, adding and storing for you, so you don’t have to worry about the right chemical balance in your pool.  Give us a call to learn more about our Chemical Service!

What Chemicals are included in my service?

Chemicals included in service are: chlorine, muriatic acid, sodium bicarbonate, and 3″ chlorinating tablets. Chemistry levels can change dramatically at any time due to such things as weather conditions, pool usage, not running the filter, or type of chemicals used around the yard.